Delivery & Return Policy

Effective Date: 25/03-2025

Thank you for shopping with Ebin Cart. We are committed to providing a smooth delivery experience and a simple return process.

🚚 Delivery Policy

1. Order Processing

Orders are processed within [1–3 business days] after payment confirmation.

Orders are not processed on weekends or public holidays.

2. Delivery Time

Estimated delivery times:

• Standard Delivery: [4–8 business days]
• Express Delivery (if available): [2–5 business days]

Delivery times may vary depending on location and external factors.

3. Shipping Charges

Shipping fees are calculated at checkout.

Free shipping may be offered during special promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

🔄 Return Policy

1. Return Eligibility

You may request a return within 2 days of receiving your order.

Items must be unused, in original packaging, and in the same condition as received.

2. Non-Returnable Items

The following items cannot be returned:

• Personal care items
• Undergarments
• Final sale or clearance items
• Customized products

3. Refund Process

Once we receive and inspect the returned item, we will notify you of approval or rejection.

Approved refunds will be processed within [5–10 business days] to the original payment method.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within [48 hours] with photos and order details.

📩 Contact Us

For delivery or return inquiries, please contact:

Email: [email protected]

Thank you for choosing Ebin Cart. We appreciate your trust and support!